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How to Apply AI-Powered Personalisation to Omnichannel Retail

BoF shares insights on the application of AI into omnichannel strategies to meet increasing consumer expectations that retail experiences be ‘composed’ to match their preferences, sourced from BigCommerce’s recent thought leadership.

How to Apply AI-Powered Personalisation to Omnichannel Retail

BoF shares insights on the application of AI into omnichannel strategies to meet increasing consumer expectations that retail experiences be ‘composed’ to match their preferences, sourced from BigCommerce’s recent thought leadership.


Why Nordstrom’s Founding Family Wants to Take the Retailer Private

A $3.8 billion takeover bid represents a bet that saving the department store chain will be easier away from public scrutiny.

Why Nordstrom’s Founding Family Wants to Take the Retailer Private

A $3.8 billion takeover bid represents a bet that saving the department store chain will be easier away from public scrutiny.


H&M’s Big Bet on Fashion’s Elusive Middle

In an exclusive interview, CEO Daniel Ervér outlined his strategy to turn the Swedish fast-fashion giant’s greatest weakness – its positioning above Shein but below Zara in the category’s pricing hierarchy – into a strength. It all kicks off with a collection due out next month.

H&M’s Big Bet on Fashion’s Elusive Middle

In an exclusive interview, CEO Daniel Ervér outlined his strategy to turn the Swedish fast-fashion giant’s greatest weakness – its positioning above Shein but below Zara in the category’s pricing hierarchy – into a strength. It all kicks off with a collection due out next month.


This Week: Which Retailers Win When Customers Trade Down?

Macy’s is betting on refreshed stores and better merchandise even as shoppers hunt for bargains. The company will give an update on its turnaround efforts with quarterly results this week.

This Week: Which Retailers Win When Customers Trade Down?

Macy’s is betting on refreshed stores and better merchandise even as shoppers hunt for bargains. The company will give an update on its turnaround efforts with quarterly results this week.


Madison Avenue Finds a New Groove

Rents on New York City’s prestigious Upper East Side retail corridor are ticking up for the first time in a decade, as luxury stalwarts and newcomers alike look to tap into the neighbourhood’s affluent customer base.

Madison Avenue Finds a New Groove

Rents on New York City’s prestigious Upper East Side retail corridor are ticking up for the first time in a decade, as luxury stalwarts and newcomers alike look to tap into the neighbourhood’s affluent customer base.


The Red-Hot Retail Real Estate Market, in 6 Charts

For years, American retail was strained by a glut of supply. But after the pandemic, the mismatch between supply and demand dramatically reversed. Today, brands hoping to expand face steep competition from a growing mix of tenants and a dwindling pool of available spaces.

The Red-Hot Retail Real Estate Market, in 6 Charts

For years, American retail was strained by a glut of supply. But after the pandemic, the mismatch between supply and demand dramatically reversed. Today, brands hoping to expand face steep competition from a growing mix of tenants and a dwindling pool of available spaces.


Why Revolve Is Embracing Brick-and-Mortar

Facing declining sales and tumbling shares, Revolve Group Inc. is opening its first permanent store in Aspen after a successful pop-up, signalling a shift from its influencer-driven online model to meet growing consumer demand for in-person shopping.

Why Revolve Is Embracing Brick-and-Mortar

Facing declining sales and tumbling shares, Revolve Group Inc. is opening its first permanent store in Aspen after a successful pop-up, signalling a shift from its influencer-driven online model to meet growing consumer demand for in-person shopping.


Alo Yoga Opens Regent Street Flagship

The athleisure brand is opening its second — and largest — store in the UK, the first of three planned openings in the country this year.

Alo Yoga Opens Regent Street Flagship

The athleisure brand is opening its second — and largest — store in the UK, the first of three planned openings in the country this year.


Paris’s Department Stores Transformed Urban Life. What Can They Teach Today’s Struggling Shops?

Inspired by opera houses, the grands magasins were astonishing spectacles, built on a pharaonic scale. A new exhibition in the French capital charts the golden age of a dying concept.

Paris’s Department Stores Transformed Urban Life. What Can They Teach Today’s Struggling Shops?

Inspired by opera houses, the grands magasins were astonishing spectacles, built on a pharaonic scale. A new exhibition in the French capital charts the golden age of a dying concept.


Inside LuisaViaRoma’s Flashy New York Bet

The legacy Florentine retailer is betting its new sprawling outpost in New York’s trendy NoHo neighbourhood can become an indelible retail destination for the city’s discerning fashion crowd.

Inside LuisaViaRoma’s Flashy New York Bet

The legacy Florentine retailer is betting its new sprawling outpost in New York’s trendy NoHo neighbourhood can become an indelible retail destination for the city’s discerning fashion crowd.


Barneys Plots a Bigger Comeback Thanks to Neiman-Saks Deal

The plan hinges on the pending $2.65 billion acquisition of Neiman Marcus Group by the owner of Saks.

Barneys Plots a Bigger Comeback Thanks to Neiman-Saks Deal

The plan hinges on the pending $2.65 billion acquisition of Neiman Marcus Group by the owner of Saks.


Pamela Love Buys Back Her Brand

The jewellery designer sees opportunities in her ear piercing and engagement assortments, seeking new investors to fund this next stage of growth.

Pamela Love Buys Back Her Brand

The jewellery designer sees opportunities in her ear piercing and engagement assortments, seeking new investors to fund this next stage of growth.