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China

The Unsung Employees Behind China’s Luxury Retail Boom

Local sales assistants are incredibly valuable to brands in China, but some say they have too much leverage over VIP clients.

China

The Unsung Employees Behind China’s Luxury Retail Boom

Local sales assistants are incredibly valuable to brands in China, but some say they have too much leverage over VIP clients.


Global Markets

Lunar New Year, the Beijing Olympics and Fashion’s Complicated Opportunity in China

This week, everyone will be talking about the start of the Lunar New Year and Winter Olympics, Estee Lauder’s outlook for the beauty market and the latest data on retail’s labour shortage.

Global Markets

Lunar New Year, the Beijing Olympics and Fashion’s Complicated Opportunity in China

This week, everyone will be talking about the start of the Lunar New Year and Winter Olympics, Estee Lauder’s outlook for the beauty market and the latest data on retail’s labour shortage.


Workplace & Talent

Keeping Store Employees Safe Without a Vaccine Mandate

The jab is just one of several critical tools retailers can use to keep store workers healthy but it can’t, on its own, clear persistent staffing hurdles.

Workplace & Talent

Keeping Store Employees Safe Without a Vaccine Mandate

The jab is just one of several critical tools retailers can use to keep store workers healthy but it can’t, on its own, clear persistent staffing hurdles.


Retail

The Two Hottest Cities in America

Young, wealthy professionals have flooded Miami and Austin over the last 18 months, and luxury brands are following the money. But selling to a newly minted tech millionaire isn’t always so simple.

Retail

The Two Hottest Cities in America

Young, wealthy professionals have flooded Miami and Austin over the last 18 months, and luxury brands are following the money. But selling to a newly minted tech millionaire isn’t always so simple.


Retail

Why Fashion Can’t Escape the Discount Cycle

Last year, American retailers seemed to have broken their habit of relying on deep promotions, thanks to limited inventory and pent-up demand. These beneficial circumstances, experts say, may be disappearing in 2022.

Retail

Why Fashion Can’t Escape the Discount Cycle

Last year, American retailers seemed to have broken their habit of relying on deep promotions, thanks to limited inventory and pent-up demand. These beneficial circumstances, experts say, may be disappearing in 2022.


Luxury

Are Department Stores Still Relevant?

Selfridges’ sale for a lofty $5.4 billion suggests there is still life in the department store model. But how to grow in a shrinking category?

Luxury

Are Department Stores Still Relevant?

Selfridges’ sale for a lofty $5.4 billion suggests there is still life in the department store model. But how to grow in a shrinking category?


Workplace & Talent

Retail Employees Are Under Attack. Here’s What Brands Can Do

Fashion brands will need to think beyond barebones safety protocols as they scramble to fix a problem that’s only getting worse as the pandemic drags on.

Workplace & Talent

Retail Employees Are Under Attack. Here’s What Brands Can Do

Fashion brands will need to think beyond barebones safety protocols as they scramble to fix a problem that’s only getting worse as the pandemic drags on.


Retail

Can Independent Stores Be Successful Online?

Elysewalker, a chain of boutiques in the Los Angeles area, is opening an online shop this month, joining an already-crowded landscape of luxury fashion e-tailers. Here’s how it plans to stand out.

Retail

Can Independent Stores Be Successful Online?

Elysewalker, a chain of boutiques in the Los Angeles area, is opening an online shop this month, joining an already-crowded landscape of luxury fashion e-tailers. Here’s how it plans to stand out.


Retail

How to Deal With Retail’s Returns Frenzy

Surging online sales during the pandemic have touched off a similarly massive wave of returns. Here’s how some brands are handling the deluge.

Retail

How to Deal With Retail’s Returns Frenzy

Surging online sales during the pandemic have touched off a similarly massive wave of returns. Here’s how some brands are handling the deluge.


Partner Content

How Centralised Customer Data Platforms Can Drive Retail Growth

Having a unified platform that serves all the endpoints of a business is essential to driving growth and platforming the new major players within clienteling: text, voice and live video, says Teamwork Commerce CEO, Michael Mauerer.

Partner Content

How Centralised Customer Data Platforms Can Drive Retail Growth

Having a unified platform that serves all the endpoints of a business is essential to driving growth and platforming the new major players within clienteling: text, voice and live video, says Teamwork Commerce CEO, Michael Mauerer.


Beauty

Shaving Brand Billie Moves Into Walmart

The direct-to-consumer razor brand is eyeing expansion, as it becomes the latest non-traditional brand to be added to Walmart’s beauty shelves.

Beauty

Shaving Brand Billie Moves Into Walmart

The direct-to-consumer razor brand is eyeing expansion, as it becomes the latest non-traditional brand to be added to Walmart’s beauty shelves.


Retail

Searching for the Next Barneys

American luxury retail has changed, but customers are still hungry for the special feeling only an exceptional multi-brand store can offer. Can a crop of upstarts and a few savvy incumbents succeed where others have failed?

Retail

Searching for the Next Barneys

American luxury retail has changed, but customers are still hungry for the special feeling only an exceptional multi-brand store can offer. Can a crop of upstarts and a few savvy incumbents succeed where others have failed?