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US Retail Workers Are Fed Up and Quitting at Record Rates

A 2022 McKinsey study found that the quit rate for retail workers is more than 70 percent higher than in other US industries.
US retail workers are fed up and quitting at record rates.
US retail workers are fed up and quitting at record rates. (Getty Images)

To be a US retail worker in 2023 means fielding an onslaught of growing American anxieties about everything from high prices to politics. Increasingly, some workers say the job isn’t worth the wages.

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