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BoF LIVE | How Retail Careers Are Evolving

Neiman Marcus’s Lana Todorovich shared how the retailer is navigating the luxury retail sector’s transformation with an emphasis on the customer experience, and how retail careers are changing in the sector.
Two retail associates are in conversation and holding clothes in a store.
Neiman Marcus Group retail store associates. (JAMES OBRIEN)
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Today, stores must be multi-functional spaces to engage savvier shoppers focused on finding greater value in their

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