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Agenda-setting intelligence, analysis and advice for the global fashion community.

Would You Let an AI ‘Agent’ Buy Your Next Handbag?

The next big thing in AI is agents that can perform complex tasks on a user’s behalf, and companies from Amazon to AI player Perplexity believe they could reshape the way consumers find and buy products online.
Prada handbags on display at the Prada store on Rome's famous shopping street Via Condotti in Rome.
If the AI agent were smart enough, it could be like having a private personal shopper. (Franco Origlia/Getty Images)

Ask the AI-powered “answer engine” Perplexity what’s the best handbag under $1,500 and you won’t see a grid of sponsored results or links to Reddit posts asking the same question.

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Further Reading

Fashion’s New Era of Product Discovery

AI-powered curation across content and search is helping shoppers overwhelmed by choice to find the items they want, with benefits for brands and retailers, according to the BoF-McKinsey State of Fashion 2025.

Why Fashion’s Curation Problem Is so Hard to Solve

Online retailers are looking to algorithmic personalisation as a way to carry a vast inventory but still show shoppers products that match their individual tastes. It’s the same idea that powers Spotify and TikTok, but pulling it off in fashion isn’t easy.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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