Skip to main content
BoF Logo

Agenda-setting intelligence, analysis and advice for the global fashion community.

Partner Content

Using AI to Create Customer-Centric Business Strategies

At The Business of Fashion’s Professional Summit in New York last week, Sona Abaryan, partner and global retail and luxury sector lead at tech-enabled data science firm Ekimetrics, shared how businesses can more effectively leverage AI-driven insights on consumer behaviour to achieve a customer-centric strategic approach.
Robin Mellery-Pratt, Head of Content Strategy at The Business of Fashion, and Sona Abaryan, US Partner at Ekimetrics, speak on stage at The BoF Professional Summit at The Times Center on March 22, 2024 in New York City. (Getty Images).
Robin Mellery-Pratt, Head of Content Strategy at The Business of Fashion, and Sona Abaryan, US Partner at Ekimetrics, speak on stage at The BoF Professional Summit at The Times Center on March 22, 2024 in New York City. (Dia Dipasupil)
In Partnership With
Article Sponsor

Artificial intelligence

Please sign in to ensure you can read our agenda-setting intelligence, analysis and advice. Or get in touch at support@businessoffashion.com if you experience difficulties.

In This Article

© 2026 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from Technology
Analysis and advice on how technology is disrupting fashion and creating new opportunities.
view more
Latest News & Analysis
Unrivalled, world class journalism across fashion, luxury and beauty industries.
VIEW MORE
Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON