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Agenda-setting intelligence, analysis and advice for the global fashion community.

Fashion’s New Era of Product Discovery

AI-powered curation across content and search is helping shoppers overwhelmed by choice to find the items they want, with benefits for brands and retailers, according to the BoF-McKinsey State of Fashion 2025.
SoF 2025 Discovery Lead
Fashion shoppers are overwhelmed with choice, which negatively impacts their engagement and conversion rates with brands. (Shutterstock)

The volume of choice is working against fashion brands, negatively affecting conversion as shoppers increasingly abandon carts. 74 percent of customers report walking away from online purchases due to the volume of choice.

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Further Reading

The State of Fashion 2025: Challenges at Every Turn

The ninth annual State of Fashion report by McKinsey & Company and BoF Insights, The Business of Fashion’s data and advisory team, reveals that economic and geopolitical challenges, combined with shifts in customer values, will define a turbulent year ahead. Download the full report to understand the 10 themes that will shape the industry and the opportunities for growth in 2025.

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