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The Next Step for Retail AI Is Bringing It Into the Store

At NRF’s big show this year, brands and start-ups were looking at ways to translate AI’s powerful analytical capabilities to brick-and-mortar retail.
Shoppers walk out of an H&M store at Fashion Valley, an upscale shopping mall.
At NRF’s big show this year, brands and start-ups were looking at ways to translate AI’s powerful analytical capabilities to brick-and-mortar retail. (Getty Images)

It’s time for AI to get physical.

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Further Reading

RFID’s ‘Quiet Revolution’ in Retail

Zara, Uniqlo and American Eagle are among those leaning on the technology for abilities like self-checkout and better inventory tracking, while more companies join the ‘cult of RFID’ each year.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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