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How AI Could Change Online Product Search and Discovery

As generative AI is incorporated into our everyday lives, most recently through Apple’s introduction of the technology into its latest iPhone, it stands to affect how consumers research, discover and buy products online.
Apple announced that its newest phone, the iPhone 16, will incorporate generative AI models that power what it calls Apple Intelligence.
Apple announced that its newest phone, the iPhone 16, will incorporate generative AI models that power what it calls Apple Intelligence. (Getty Images)

The tech world is bent on making generative AI an everyday assistant to millions of customers. If it succeeds, it could have major implications for how shoppers find and buy products, including fashion and beauty.

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Further Reading

Putting AI Shopping Assistants to the Test

A new wave of ChatGPT assistants from companies like Shopify and Kering could transform how we shop online. It’s unclear how well they actually work, so BoF took them for a spin.

Is Generative AI the New Fashion-Tech Bubble?

The extraordinary expectations placed on the technology have set it up for the inevitable comedown. But that’s when the real work of seeing whether it can be truly transformative begins.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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