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Agenda-setting intelligence, analysis and advice for the global fashion community.

For Luxury E-Commerce, It’s Even Worse Than It Looks

US consumer spending across online luxury sellers like Farfetch, Matches and Net-a-Porter suffered sustained declines throughout 2023. The question is whether the downturn is simply temporary or the luxury e-commerce model itself is broken.
US consumer spending across online luxury sellers like Farfetch, Matches and Net-a-Porter suffered sustained declines throughout 2023.
US consumer spending across online luxury sellers like Farfetch, Matches and Net-a-Porter suffered sustained declines throughout 2023. (Shutterstock)

Luxury and e-commerce have always had a complicated relationship.

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Further Reading

Why Online Luxury Is Broken

Reports of financial strain at Farfetch amid a stalled deal with YNAP has driven confidence in multi-brand e-commerce to all-time lows. With value propositions eroding and investment drying up, a way forward remains unclear.

The Pivot to E-Concessions Is Reshaping Online Luxury

As top luxury brands pull back from wholesale, e-tailers like Mytheresa, Matchesfashion and Net-a-Porter are adding online concession to their business models rather than to lose access to Gucci loafers and Balenciaga hoodies.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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