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Agenda-setting intelligence, analysis and advice for the global fashion community.

Want to Know What Consumers Think? Ask an AI-Generated Focus Group.

Synthetic consumer research, where AI is used to simulate shoppers, is emerging as a cutting-edge way for brands and retailers to better understand their customers and test everything from products to marketing campaigns before they launch.
A woman in profile with binary code projected on her face.
AI-generated consumer personas are giving retailers a new way to understand shoppers. (Pexels)

If you want to know whether Gen Z women in different income brackets would prefer one style of dress over another when shopping for a beach vacation, you could gather up women who fit the description and ask them.

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Further Reading

Fashion’s Other AI Revolution

Even as AI marketing grabs headlines, agents powered by the technology are transforming fashion's back-office jobs at a moment when corporations are laying off staff to be leaner and more efficient.

About the author
Marc Bain
Marc Bain

Marc Bain is Technology Correspondent at The Business of Fashion. He is based in New York and drives BoF’s coverage of technology and innovation, from start-ups to Big Tech.

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