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Leveraging Data to Drive Deeper Relationships With Consumers

Partnering with GGP, BoF shares insights on how data-driven learnings, combined with a deep understanding of customer behaviour in the digital and physical retail space, can help brands optimise their retail approach. In the second edition of this four-part series, BoF outlines key strategies for success.
The need to cultivate and leverage first-party data to better understand and serve customers is proving a critical hygiene factor for brands and retailers looking to capture consumer attention in 2025.
The need to cultivate and leverage first-party data to better understand and serve customers is proving a critical hygiene factor for brands and retailers looking to capture consumer attention in 2025. (Getty Images)
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