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Agenda-setting intelligence, analysis and advice for the global fashion community.

Don’t Call It a Department Store

Nordstrom chief executive Erik Nordstrom lays out a high-touch plan that plays to the retailer’s strengths — but there are challenges ahead.
Nordstrom Rack's Herald Square store in New York City. Getty.
Nordstrom Rack's Herald Square store in New York City. Getty. (Drew Angerer)

Retail might be in a state of constant flux, but one thing is for certain: no one wants to be called a “

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