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Agenda-setting intelligence, analysis and advice for the global fashion community.

How to Reach Shoppers When They’re Not in the Mood to Shop

As savings dwindle and credit card debt soars, the American consumer’s famed resilience is starting to show some cracks. Brands and retailers would be wise to take a more sensitive approach to courting them.
Model donning silver jewelry.
Consumer sentiment has largely fallen since the pandemic. (Mejuri)

The US economy grew by a sterling 4.9 percent in the third quarter, but many young consumers are convinced they’re living in what TikTok has dubbed the “silent depression.”

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Further Reading

What Happens When the Travel Boom Ends?

Discounted airfare and lower hotel occupancies in recent months signal weakening demand in the vacation economy. For brands that thrived on “revenge travel,” this means pivoting to more versatile products and offering cheaper options.

Why Student Loans Are Retail’s Latest Headache

Forty-five million American consumers will have to account for a new expense this fall as the three-year pause on student loan interest accruement ends. Retailers resilient to the shock will be those that offer a distinct assortment of products while conveying a sense of value.

About the author
Cathaleen Chen
Cathaleen Chen

Cathaleen Chen is Retail Editor at The Business of Fashion. She is based in New York and drives BoF’s coverage of the retail and direct-to-consumer sectors.

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