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How ‘Buy Now, Pay Later’ Apps Are Changing as They Mature

Uncertainty over how BNPL companies can make money in the long run, high interest rates and concerns over luring shoppers into unwise debt levels are factors this sector has to grapple with.
Klarna's app. Courtesy.
In 2022, Klarna saw its value plunge from $46 billion to $6.7 billion, a sign the sector is heading in a tough direction. (Courtesy)

When so-called BNPL — buy now, pay later — apps took off at the start of this decade, their appeal was easy to understand, since buying stuff is always easier if you don’t have to put up all the money right away. Their target audience was also pretty clear — Gen-Zers and Millennials who enjoyed making impulse purchases but who disliked credit cards. These days, retirees and others on fixed incomes have become some of the fastest growing users of the apps, and high interest rates have killed off some entrants into the field. What hasn’t changed? A lot of uncertainty over how BNPL companies can make money in the long run, and whether they’re actually providing a cheaper alternative to credit cards or just a new way to lure borrowers into unwise levels of debt.

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