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Can a Chat-Based Luxury Shopping Service Scale?

Threads Styling has closed a $12 million funding round as it seeks to fuel burgeoning private sales and grow a traditional e-commerce arm.
Chat commerce business Threads Styling is segueing into traditional web-commerce.
Chat commerce business Threads Styling is segueing into traditional web-commerce. (Courtesy.)

Since 2014, Threads Styling has built a $60 million business selling luxury goods on social media to the very young and very wealthy, luring them with buzzy outfit pics on platforms like Instagram, TikTok and WeChat and making sales via direct message.

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