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Agenda-setting intelligence, analysis and advice for the global fashion community.

Unpacking Beauty’s Agentic AI Toolkit

Beauty tech firms and major conglomerates are staking their claims on AI’s next frontier with tools designed to recommend products, book services and streamline back-office operations.
Tech firm Perfect Corporation, The L'Oréal Groupe and haircare brand Madison Reed have all launched AI agents in the past year.
Tech firm Perfect Corporation, The L'Oréal Groupe and haircare brand Madison Reed have all launched AI agents in the past year. (BoF Studio)

As the beauty industry — and just about everyone else — come to rely more and more on AI, they’re beginning to embrace the next level of tech-enhanced consumer care:

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Further Reading

How Small Brands Are Learning to Love AI

Startups are starting to use AI for everything from retail planning to inventory management, while mostly keeping the technology away from the creative parts of their business.

Fashion’s Other AI Revolution

Even as AI marketing grabs headlines, agents powered by the technology are transforming fashion's back-office jobs at a moment when corporations are laying off staff to be leaner and more efficient.

‘GEO’ Is Beauty’s New ‘SEO’

As influencers and consumers turn to the ‘ChatGPT glow-up’ trend for AI-generated beauty advice, brands are rushing to generative engine optimisation in hopes of upping their chances of being recommended.

About the author
Brennan Kilbane
Brennan Kilbane

Brennan Kilbane is News and Features Editor at The Business of Beauty. He is based in London, and supports BoF’s coverage of the multifaceted cosmetics industry, from fine fragrance to wellness trends.

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